Make Every Conversation Count
Need a live chat service that customers actually talk to?
Our live chat solutions engage visitors, qualify leads, and help turn online visitors into serious buyers.
4 Flexible Live Chat Options to Choose From
Live Agents Only
Option 1: Staffed 100% by highly trained live agents. No AI, no chatbots, no canned scripts.
AI (Custom Programming)
Option 2: Highly customizable programming for your AI chat tool, no live agents required
AI (Live Agents)
Option 3: AI-powered chat supported by experience and well-trained live agents
Hybrid
Option 4: Dealership staff during BDC open hours and live agents or AI after hours
Live Chat Features:
- Fully staffed 24/7/365
- U.S. and Canadian staff
- Does not affect leads from other sources
- Engages visitors when they are likely to chat/text
- Detailed customer information collected
- Complete transcript provided for every chat
- Real-time leads via CRM, Email, and/or Text
- Full mobile coverage with transparent overlay
- Facebook Messenger coverage
Get Ahead of the Competition with Fully-Staffed Live Chat
With our fully staffed live chat option, trained live agents work your leads, convert them to appointments, and help you close deals faster.
Fully-Managed Live Chat Services
From fast set-up to personalized agent training and seamless appointment setting, get a fully-loaded solution that’s ready to go when you are.
No More Missed Opportunities
Our agents proactively drive qualified sales opportunities directly to your business 24/7/365. No canned scripts. ZERO customer wait time.
Keep the Conversation Moving
Live chat agents save you time and resources by answering basic questions and collecting valuable info – so you focus on prospects most ready to buy.
More Leads. Faster Results.
Engage customers right where they are. Invite anyone on the team to join the conversation in real time. Turn opportunities into sales on any channel.
Live Join™ Connects Shoppers to Your Sales Team Instantly
Take Control of the Conversation
Live Join™ is the ONLY live chat system that lets anyone on your team join or take over a conversation via chat or text in real time.
No Customer Wait Time
Customers hate waiting. Live Join™ helps customers get real answers, real fast – directly from you or your sales team without awkward transitions.
Take Conversations On-the-Go
Not in your office? No problem. Take over the live chat as it’s happening via chat, text or Facebook Messenger, and never miss another opportunity.
